Memorial Call Center
Whenever you need to schedule an appointment at Memorial Hospital or Suadiye Outpatient Clinic or get some information Memorial Call Center is in your service 24/7. Memorial Call Center is established based on JCI standards to provide patient satisfaction focused, high quality, effective and fast service.
Memorial Call Center's only number 444 7 888 is in your service both for Memorial Hospital and Memorial Suadiye Medical Centre.
Memorial Call Center Services
- Scheduling appointments
- Sending laboratory test results via fax or e-mail
- Getting back to patients who made an appointment request via internet
- A medical advisor answers patient questions on the internet
- Giving information about the hospital, outpatient clinic, special procedures and doctors.
- Giving information about examination and test prices
- Giving information about institutions we work under an agreement, insurance companies, and official institutions
- Giving address ant telephone information of pharmacies open at night or during a holiday
- Giving information on how to get to the hospital or to the outpatient clinic
- Directing patients who do not know what department to go with the help of a medical advisor
- Reminding appointments via SMS (this service is optional)
Advantages
- 24/7 continuous access
- Finding out what you want to know about our hospital or outpatient clinic with only making a phone call
- Being directed to the right department thanks to medical advisors
- Easy appointment set up via e-mail or telephone
- Getting your laboratory test results via fax or e-mail
- Declaring your complaints and suggestions
- Qualified and fast service
- English speaker agents