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Memorial Call Center Services
- Scheduling appointments
- Sending laboratory test results via fax or e-mail
- Getting back to patients who made an appointment request via internet
- A medical advisor answers patient questions on the internet
- Giving information about the hospital, outpatient clinic, special
procedures and doctors.
- Giving information about examination and test prices
- Giving information about institutions we work under an agreement,
insurance companies, and official institutions
- Giving address ant telephone information of pharmacies open at night
or during a holiday
- Giving information on how to get to the hospital or to the outpatient
clinic
- Directing patients who do not know what department to go with the
help of a medical advisor
- Reminding appointments via SMS (this service is optional)
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