International Patient Center Services
While establishing a network of facilities in different areas of Istanbul, Memorial Health Group (MHG) is in the process of setting up its international patients business.
Services of international patient center include:
- Initial screening and diagnosis evaluation and recommendation from Memorial Physicians
- Scheduling of all medical appointments
- Coordination of admissions process
- Cost estimates for anticipated treatment
- Airport pick-up/drop-off transportation
- English-speaking staff and language interpretation
- Lodging and transportation arrangement for the patient and family
- "International Patients Desk" to ensure seamless process
- Arrangement of Memorial Guest House services upon request of patients relatives
- Other services upon request
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Why Memorial Health Group?
Memorial Health Group is complying with internationally recognized standards.
- Memorial is the first health institution in Turkey to receive and to renew JCI accreditation certificate. JCI is an institution which defines the international standards in all countries and gives the certificate of sufficiency to the institutions that comply with these standards. Memorial Health Group has applied to the JCI in its establishment phase and obtained the required level of sufficiency on a worldwide level of success in 2002
- Memorial is a member of American Hospital Association (AHA).
- Memorial also has quality management system certificates of ISO 9001 and TS-EN-ISO 9001.
- Along with its expansion projects (one additional hospital opening in Istanbul mid-2007 and one additional day-surgery center opening in Istanbul 1st Quarter 2007), Memorial Health Group aims to convert the main Hospital Complex to a Center of Excellence supported by smaller hospitals around different districts of Istanbul.
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Memorial Health Group is always up-to-date with innovations in health sector.
- In terms of hospital technology, Memorial Health Group works with top of the line and globally recognized medical and diagnostic equipment companies like Siemens, GE and Philips.
- Although Memorial Hospital's Radiology Department is fully equipped with technological devices to enable highly qualified services, Memorial Health Group recently has undergone an investment to totally renew its radiology department to have the latest technology available. Memorial will have the 64-slice CT in January 2007 along with all the other new radiology equipment including the new 1,5 Tesla MRI, Ultrasonography, Digital fluoroscopy, Angiography, digital mammography and the latest version of the Picture Archiving and Communication System (PACS).
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Memorial Health Group is the leading medical center in many of its departments in Turkey.
Memorial and its doctors had performed many firsts in their areas in their short history of 6 years.
- Cardiology, Cardiovascular Surgery, IVF (In-Vitro Fertilization) and Organ Transplantation of Memorial Health Group are the leading units in their fields in Turkey with their professional staff and high level of technology utilized in diagnosis and treatment process. They are also the leading departments of Memorial in terms of patient numbers and success rates.
- Memorial received license from Turkish Ministry of Health as the first private hospital to carry out organ transplantation (kidney and liver) and related immunogenetic and immunology laboratory services in March 2004. It is the first and only private hospital to carry out kidney and liver transplantation. Prof. Dr. Munci Kalayoglu, leaving his position as the Director of Liver Transplantation Program at University of Wisconsin, joined Memorial in 2006 as the head of Organ Transplantation and General Surgery Department.
- Memorial's IVF Center generated the first IVF pregnancy via microinjection in Turkey. It is also the first Center in Turkey which has an in-house Genetics Lab to carry out genetic inspections and resolve genetic issues prior to fertilization. Memorial Genetics Lab developed the first beating heart cell in Turkey.
- A high number of doctors/surgeons of Memorial have trained or worked in some of the best medical institutions in USA or Europe. Most of our doctors and nurses speak fluent English.
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Memorial Health Group not only wants to be recognized with its high qualified health services but also with value-added services like guest house, restaurants, shops and cafes.
- Memorial Hospital at Okmeydani has a 5-star class guest house inside for its national and international patients. It is a 10-room hotel located within the hospital for patients and their families.
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